Tag Archives: casino software

Gameplay of Casino Games

How fair are the games at your casino?

Our software is developed by the world’s leading Internet Gaming Developer – MicroGaming Systems, which places extreme importance on accuracy and has developed Playcheck, which allows you to review your last 72 hours of play – wager by wager. This allows you to check on the accuracy of the software. Playcheck is updated every 45 minutes. To check your gamplay records with PlayCheck, click here.

What happens if I lose my connection to the gaming server?

If the gaming server resolves the bet during the loss of your Internet connection, it will refresh your credit balance with the outcome of the bet. If it does not resolve the bet during loss of the Internet connection, it will present you with the unfinished bet the next time you select the game that was being played when the loss occurred.

Why do the slot wheels just keep spinning and don’t stop?

This is caused by Internet traffic. The signal from the server is not being relayed to your software, so the slot wheels just keep spinning because they have not received the signal telling them when and where to stop. If you close the program, you will be refreshed to the last known position.

Why does the Roulette ball just keep spinning and doesn’t stop?

This is caused by Internet traffic. The signal from the server is not being relayed to your software, so the roulette ball just keeps spinning because they have not received the signal telling them when and where to stop. If you close the program, you will be refreshed to the last known position.

Why do the cards not flip over during a hand?

This is caused by a bad or slow Internet connection. The gaming server will hold the wager until it can resolve the bet.

How do I download more games?

All Slots Casino software lets you add more games easily through the software. To download new games you can use one of the following methods:

METHOD 1

  1. Run the casino software and log on.
  2. In the Casino menu bar, click on “Options” and then “View available upgrades”.
  3. Select the game you wish to download. The installation wizard will guide you through the download process.

METHOD 2

  1. Run the casino software and log on.
  2. In the main casino screen, click on the game icon that you would like to download (i.e. the grayed out ones).
  3. The installation wizard will take you through the process.

Why is a game grayed out?

The casino software highlights games that you have not yet downloaded by graying them out. These games may be added to your collection at any time by choosing one of the methods displayed above.

What do I do if a game I play has “upgrade available” written on it and is grayed out?

You need to download the latest updated version of this game, which is now available. Follow the instructions in Installation to download the new version.

What if I get an error while downloading further games?

If you encounter any errors while downloading further games, call our toll-free Support Desk. We’re on call 24-hours a day, 7 days a week.

Why does it take so long to download new games?

The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider’s (ISP) network all affect your download time.